Avesis Incorporated complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Avesis Incorporated does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Avesis Incorporated:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, otherformats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Jennifer Hatchett.

If you believe that Avesis Incorporated has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Jennifer Hatchett, VP, Compliance. You can file a grievance in person or by mail, phone, or email. If you need help filing a grievance, Jennifer Hatchett, VP, Compliance, Avesis Incorporated, 10324 S. Dolfield Road, Owings Mills, MD 21117, 410-413-9237, jhatchett@avesis.com is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201, 1–800–368–1019, 800–537–7697 (TDD).

Complaint forms are available at https://www.hhs.gov/ocr/office/file/index.html.

Spanish: ATENCI.N: si habla espa.ol, tiene a su disposici.n servicios gratuitos de asistencia lingü.stica. Llame al 855.214.6777.

French: ATTENTION : Si vous parlez fran.ais, des services d’aide linguistique vous sont propos.s gratuitement. Appelez le 855.214.6777.

French Creole: ATANSYON: Si w pale Krey.l Ayisyen, gen s.vis .d pou lang ki disponib gratis pou ou. Rele 855.214.6777.

Italian: ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 855.214.6777. Portuguese: ATEN..O: Se fala portugu.s, encontram-se dispon.veis servi.os lingu.sticos, gr.tis. Ligue para 855.214.6777.

German: ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 855.214.6777.

West Germanic:

توجھ: اگر†بھ†زبان†فارسی†گفتگو†می†کنید،†تسھیلات†زبانی†بصورت†رایگان†برای†شما

فراھم†می†باشد. با†855.214.6777 تماس†بگیرید.

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Vietnamese: CH. .: Nếu bạn n.i Tiếng Việt, c. c.c dịch vụ hỗ trợ ng.n ngữ miễn ph. d.nh cho bạn. Gọi số 855.214.6777.