Customer service

General requests

Email us at:
csassistance@avesis.com

In order for us to assist you as quickly as possible, please include the following information in your email request:
Name
Member ID
DOB
Contact Phone Number

Members

Benefits through Medicaid or Medicare
Please contact your health plan’s dedicated toll-free number listed on your member ID card.

Benefits through your employer
Please contact 855-214-6777 or the dedicated number supplied for your plan.

Providers

Credentialing:
CredentialingServices@avesis.com

Provider Relations:

Dental:
California: ProviderRelations@premierlife.com
All other dental markets: ProviderRelationsDental@avesis.com

Vision:
ProviderRelationVisionExternal@avesis.com

Headquarters

10400 N. 25th Avenue
Suite 200
Phoenix, AZ 85021, US