Customer service

General requests

Email us at:
csassistance@avesis.com

In order for us to assist you as quickly as possible, please include the following information in your email request:
Name
Member ID
DOB
Contact Phone Number

Members

Benefits through Medicaid or Medicare
Please contact your health plan’s dedicated toll-free number listed on your member ID card.

Sacramento Geographic Managed Care (GMC) Medicaid
877-821-3234 (Monday-Friday, 8:00 am – 5:00 pm PST)

Los Angeles Prepaid Health Plan (PHP) Medicaid
888-414-4110 (Monday-Friday, 8:00 am – 5:00 pm PST)

Utah CHIP
877-854-4242 (Monday-Friday, 8:00 am – 5:00 pm MST)

Utah Medicaid
877-541-5415 (Monday-Friday, 8:00 am – 5:00 pm MST)

Benefits through your employer
Please contact 855-214-6777 or the dedicated number supplied for your plan.

Providers

Credentialing:
CredentialingServices@avesis.com

Provider Relations

Dental:
California: ProviderRelations@premierlife.com
All other dental markets: ProviderRelationsDental@avesis.com

Vision:
providerrelationsvision@Avesis.com

Headquarters

1295 West Washington Street
Suite 212
Tempe, Arizona 85288, US